EncompassHR, LLC empowers leaders and organizations through dynamic speaking engagements and customized corporate training programs. Our approach equips teams with practical strategies in leadership, diplomacy, and organizational excellence, aligning learning experiences with your company’s vision and driving lasting cultural and business impact.
BEST SELLING AUTHOR
Dustin Jones is a globally recognized HR executive, leadership strategist, and organizational expert with over two decades of experience. She has built a reputation as a transformational leader, helping organizations and entrepreneurs develop people-first cultures that drive innovation, growth, and success. As Chief Human Resources Officer of the Dallas Country Club and founder of EncompassHR, LLC, Dustin specializes in diplomatic leadership, executive training, and strategic HR development. Her expertise spans industries including manufacturing, telecommunications, and hospitality, allowing her to bridge the gap between traditional leadership principles and the evolving needs of modern businesses.
Dustin is a sought-after speaker and trainer, known for her ability to inspire leaders at all levels to lead with integrity, transparency, and strategic vision. Her work is focused on empowering leaders to cultivate environments that foster strong employee engagement, high performance, and long-term success. She is a certified John Maxwell Leadership Trainer and Speaker and has delivered presentations at both national and global conferences, including HRSouthwest, eWomen Network, SIGEF, and the Club Management Association of America.
In addition to her extensive leadership experience, Dustin is the author of The Power of Diplomacy: Leadership That Inspires, a best-selling book that explores the essential role diplomacy plays in effective leadership. Her book provides actionable insights on leading with integrity, fostering meaningful relationships, and navigating complex challenges with strategic vision.
Dustin holds a Master of Arts in Communications from Grand Canyon University, a Bachelor of Arts in Communications from California State University San Marcos, and a Management Certification from Southern Methodist University. She remains an active member of DallasHR, SHRM, CMAA, and the VFW Auxiliary in Frisco, TX, championing leadership development and workforce transformation.
Recognized as one of 2024’s 50 Top Women Leaders of Dallas, The Inc. Magazine’s 10 Most Influential Women Leaders of the Year 2024 and Insights Success Magazine’s The Most Influential Women Leaders Transforming HR in 2025, Dustin has a firm belief in the power of effective leadership. She equips leaders at all stages of their careers with the tools, strategies, and confidence to lead with purpose, navigate change effectively, and build thriving businesses. She is dedicated to helping individuals break barriers, challenge norms, and redefine leadership in their organizations.
Dustin Jones, the featured guest, explains the concept of a fractional Chief Human Resources Officer (CHRO). Unlike a full-time HR executive, a fractional CHRO brings high-level HR leadership on a part-time basis, helping companies develop HR strategies, ensure compliance, and build infrastructure, especially for small or growing businesses.
Dustin emphasizes the importance of communication in leadership, drawing from her education in communication and her certification with the John Maxwell Team. She stresses that leadership isn't confined to titles; it's about influence and communication at all levels.
She challenges the outdated stigma of HR being punitive, describing her approach as building bridges between company goals and employee welfare. This balance fosters a healthier organizational culture and prevents high turnover.
A seasoned HR executive shares her transformative journey from corporate leadership to entrepreneurship, highlighting the power of communication, mentorship, and aligning company culture with employee well-being.
Dustin Jones began her career in politics, working for a congressman, before unexpectedly transitioning into HR. This career pivot wasn't planned but became a defining moment, revealing her passion for helping people and solving organizational challenges. Her story underscores how leadership potential often emerges from unexpected paths.
Dustin credits her professional rise to mentors like Kelly and Mike, who not only guided her career but challenged her to think beyond her comfort zone. These relationships exemplify how strong mentorship can empower individuals to embrace leadership, build confidence, and ultimately shape inclusive teams that develop future leaders.
At WorldLink, Dustin exemplifies HR’s role as a strategic business partner rather than a back-office function. She works across departments—sales, marketing, legal, and finance—emphasizing that HR is the "heart of the organization." Her ability to influence processes outside traditional HR showcases the evolving nature of HR as a dynamic and integral force in company growth.
An inspiring conversation with VP of HR Dustin Jones about her unconventional journey into leadership, the power of mentorship, and building inclusive, people-first workplace cultures.
The Power of Diplomacy: Leadership that Inspires is a transformative exploration of how diplomacy shapes effective, empathetic, and ethical leadership. Drawing from decades of experience in HR and organizational development, this book highlights the critical role of integrity, respect, and transparency in fostering trust and collaboration within teams and across organizations.
The book provides actionable strategies for leaders to balance assertiveness with empathy, navigate challenging workplace dynamics with tact, and inspire their teams by modeling fairness and accountability. It delves into the human side of leadership – focusing on building authentic connections, understanding diverse perspectives, and guiding teams through complex change with diplomacy at the forefront.
Through practical case studies, reflective exercises, and real-world examples, The Power of Diplomacy equips readers with tools to cultivate a leadership style that not only drives results but also uplifts people. Whether addressing conflict, managing change, or fostering innovation, this book emphasizes the power of diplomacy to create inclusive, productive workplaces where every individual feels valued and empowered.
With its focus on people-first leadership and its blend of tactical and relational insights, The Power of Diplomacy: Leadership that Inspires serves as a guide for leaders at all levels to make a meaningful, lasting impact.
Dustin Jones earns consistent acclaim from her clients for delivering outstanding service marked by professionalism, strategic insight, and unwavering commitment. Their testimonials reflect not only her ability to elevate businesses but also the meaningful, long-term value she brings to every relationship.
Business owners, if you are looking for someone to handle all or some of your HR needs, you will love Dustin. Our company has benefitted from Dustin’s wisdom and expertise from working over 25 years in corporate America.
Dustin has been a valuable resource for our company. She has helped us with several processes and is quick to respond to our questions. If there have been any instances that she wasn’t 100% confident, she has a solid set of resources and referrals at her disposal and utilizes them to get and information we need. I would highly recommend Dustin as a resource.
Dustin is a trusted and qualified educational leader in her field. Expect a high-level of competence and resolution based professional training at a personal level. Her wealth of knowledge and real world experience make her an ideal candidate to train or influence professional growth within any corporation or department.
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