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BEST SELLING AUTHOR
Dustin Jones is a globally recognized HR executive, leadership strategist, and sought-after public speaker with over two decades of experience helping organizations and leaders navigate change and drive sustainable success. Known for her transformational approach, Dustin empowers audiences with the tools and strategies needed to foster innovation, build strong people-centered cultures, and achieve impactful results.
As Chief Human Resources Officer of the Dallas Country Club and founder of EncompassHR, LLC, Dustin specializes in diplomatic leadership, executive training, and strategic HR development. Her expertise spans industries such as manufacturing, telecommunications, hospitality, and corporate leadership, allowing her to address the diverse challenges faced by leaders and organizations today.
Dustin’s keynote presentations focus on key areas such as leadership, effective communication, conflict resolution, and building high-performing teams. Drawing on her extensive experience, she provides audiences with actionable insights and practical strategies that can be immediately applied to enhance leadership effectiveness and drive organizational success.
A certified John Maxwell Leadership Trainer and Speaker, Dustin has delivered dynamic presentations and executive training at major global conferences, including HRSouthwest, eWomen Network, and the Club Management Association of America. She is known for her engaging, thought-provoking style that inspires action and creates lasting impact.
Dustin holds a Master of Arts in Communications from Grand Canyon University, a Bachelor of Arts in Communications from California State University San Marcos, and a Management Certification from Southern Methodist University. She is an active member of DallasHR, SHRM, CMAA, and the Frisco, TX VFW Auxiliary, where she advocates for leadership development and mentorship.
Whether speaking to executives, emerging leaders, or entire organizations, Dustin’s presentations are designed to inspire and equip audiences with the knowledge and confidence to lead with purpose, navigate change, and create lasting impact. If you're looking for a speaker who brings clarity, energy, and real-world insights to the stage, Dustin is the expert to bring to your next event.
Dustin Jones shares how she rose from being a temp admin to becoming a VP and eventually the CEO of her own HR firm. Her journey includes mentorship, learning from setbacks, and a commitment to growth and integrity.
Dustin emphasizes mentorship as a tool not only for growth but for employee retention. She developed structured mentorship programs that significantly improved retention and helped employees transition to roles they truly desired.
The acronym RISE: Resilience, Identity, Strength, Endurance, serves as a personal and professional philosophy for Dustin. She believes true leadership is rooted in authenticity, learning from adversity, and showing vulnerability.
Dustin Jones shares her journey from HR temp to CEO, highlighting the transformative power of mentorship, authentic leadership, and her personal RISE framework: Resilience, Identity, Strength, and Endurance.
Dustin Jones emphasizes a relationship-first approach, customizing HR services based on each client's values and employee needs rather than one-size-fits-all solutions.
She addresses contemporary issues like social media misuse in hiring, intergenerational workplace dynamics, and the need for ongoing training and compliance.
A standout client story, the Charlotte Letter highlights her emotional investment in clients and showcases the deeper purpose behind her work: supporting meaningful missions through HR.
Dustin Jones, founder of Encompass HR, shares her personalized, relationship-driven approach to solving modern HR challenges and empowering small businesses to grow through tailored support and strategic guidance.
Dustin Jones, the featured guest, explains the concept of a fractional Chief Human Resources Officer (CHRO). Unlike a full-time HR executive, a fractional CHRO brings high-level HR leadership on a part-time basis, helping companies develop HR strategies, ensure compliance, and build infrastructure, especially for small or growing businesses.
Dustin emphasizes the importance of communication in leadership, drawing from her education in communication and her certification with the John Maxwell Team. She stresses that leadership isn't confined to titles; it's about influence and communication at all levels.
She challenges the outdated stigma of HR being punitive, describing her approach as building bridges between company goals and employee welfare. This balance fosters a healthier organizational culture and prevents high turnover.
A seasoned HR executive shares her transformative journey from corporate leadership to entrepreneurship, highlighting the power of communication, mentorship, and aligning company culture with employee well-being.
Dustin Jones began her career in politics, working for a congressman, before unexpectedly transitioning into HR. This career pivot wasn't planned but became a defining moment, revealing her passion for helping people and solving organizational challenges. Her story underscores how leadership potential often emerges from unexpected paths.
Dustin credits her professional rise to mentors like Kelly and Mike, who not only guided her career but challenged her to think beyond her comfort zone. These relationships exemplify how strong mentorship can empower individuals to embrace leadership, build confidence, and ultimately shape inclusive teams that develop future leaders.
At WorldLink, Dustin exemplifies HR’s role as a strategic business partner rather than a back-office function. She works across departments—sales, marketing, legal, and finance—emphasizing that HR is the "heart of the organization." Her ability to influence processes outside traditional HR showcases the evolving nature of HR as a dynamic and integral force in company growth.
An inspiring conversation with VP of HR Dustin Jones about her unconventional journey into leadership, the power of mentorship, and building inclusive, people-first workplace cultures.
The Power of Diplomacy: Leadership that Inspires is a transformative exploration of how diplomacy shapes effective, empathetic, and ethical leadership. Drawing from decades of experience in HR and organizational development, this book highlights the critical role of integrity, respect, and transparency in fostering trust and collaboration within teams and across organizations.
The book provides actionable strategies for leaders to balance assertiveness with empathy, navigate challenging workplace dynamics with tact, and inspire their teams by modeling fairness and accountability. It delves into the human side of leadership – focusing on building authentic connections, understanding diverse perspectives, and guiding teams through complex change with diplomacy at the forefront.
Through practical case studies, reflective exercises, and real-world examples, The Power of Diplomacy equips readers with tools to cultivate a leadership style that not only drives results but also uplifts people. Whether addressing conflict, managing change, or fostering innovation, this book emphasizes the power of diplomacy to create inclusive, productive workplaces where every individual feels valued and empowered.
With its focus on people-first leadership and its blend of tactical and relational insights, The Power of Diplomacy: Leadership that Inspires serves as a guide for leaders at all levels to make a meaningful, lasting impact.
Dustin Jones earns consistent acclaim from her clients for delivering outstanding service marked by professionalism, strategic insight, and unwavering commitment. Their testimonials reflect not only her ability to elevate businesses but also the meaningful, long-term value she brings to every relationship.
Business owners, if you are looking for someone to handle all or some of your HR needs, you will love Dustin. Our company has benefitted from Dustin’s wisdom and expertise from working over 25 years in corporate America.
Dustin has been a valuable resource for our company. She has helped us with several processes and is quick to respond to our questions. If there have been any instances that she wasn’t 100% confident, she has a solid set of resources and referrals at her disposal and utilizes them to get and information we need. I would highly recommend Dustin as a resource.
Dustin is a trusted and qualified educational leader in her field. Expect a high-level of competence and resolution based professional training at a personal level. Her wealth of knowledge and real world experience make her an ideal candidate to train or influence professional growth within any corporation or department.
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